Impact Services

Our vision is to create a world where all businesses are social enterprises that make a positive impact on people and the planet. 

"It’s all about maximising the impact we have every day – and knowing that we’re always just one conversation away from making an impact in someone’s organisation"

(click for example of measuring impact)

People in a group session

In the drop down accordion panels below, you can find out more in regards our specific impact support services.

These include strategic reviews, impact mapping, how to measure impact, developing social value strategies and frameworks. Data Collection support topics cover analysis, process evaluations, social return on investment (SROI) and more.

Service Overviews

  • Impact Strategies/Theory of Change

    Do you find there’s a disconnect between what you’re trying to achieve and what you’re actually achieving, and that your staff are confused about how to link impact to strategy?


    Yes? Then you need our Strategic Review and Theory of Change workshops:


    After these you will have real clarity about your impact, where to focus your impact measurement and be ready to create your measurement framework.


    The Strategic review workshop:

    This workshop is run as a half day interactive session with your Board or senior management team. 


    The session will be facilitated so that by the end you are clear about:


    • Your strategic goals
    • Your Mission
    • Your Vision
    • Your Values
    • Your services

    You’ll review and refresh what you currently have in place, deciding what stays, changes or is removed to provide you with clarity about your future focus and service delivery. 


    After the session you will receive a summary plan identifying your future focus.  Prices for these start from £750+VAT.  Get in touch to book your workshop.


    The Impact Mapping Workshop:

    This workshop follows on from the strategic review workshop and is a half day interactive session with your Board or senior management team.  


    The session focuses on:


    • Who are your key stakeholders?
    • What do they care about (in terms of impact)?
    • What are the key messages that need to be shared about the different service offerings?
    • How is this best communicated to them?
    • Do you have the right impact data to back up your key messages? If not, what data do you need to capture going forward?

    You’ll create a theory of change during the workshop, so you can see how what you deliver leads to the achievement of outcomes and impacts.  This will be provided in an editable format after the session so you can update it as required in future.  You’ll also receive a document identifying your key stakeholders and the key messages you need to share with them.  


    Prices start from £750 +VAT - get in touch to book your workshop.

  • Measurement Framework

    Do you find even though you have a theory of change that you’re wasting hours trying to figure out how to measure the outcomes and impacts you identified?


    Are your staff fed up with the different systems you use to measure your impact, and totally confused about what they need to be doing?


    That’s where we can help.  If you’re ready to have complete clarity about how you’ll collect the data to evidence the difference you’re making, get in touch.


    Our expertise and experience means we can develop a measurement framework and systems that work for you and your organisation, saving you time, money and frustration.  The result: you’ll be able to successfully and accurately collect and analyse your impact data. 


    Our approach is to make your data collection process as simple and easy to implement.  To do this we’ll focus on measuring your key impacts and designing ways of capturing the data that work for your organisation.  


    Prices start from £2,000 +VAT


    See related testimonials, case studies and example reports.

  • Social Value Strategies and Frameworks

    If you’re a public sector body or delivering a public sector contract then it’s a requirement that you evidence the social value you deliver.  


    This service will support you to decide on what social value activities to measure, how to measure them and what social value requirements to include for any of your suppliers.


    Prices start from £3,000 +VAT


    See related testimonials, case studies and example reports.

  • Impact Measurement

    Do you need help with impact data collection Whether it’s what to collect, how to collect it or analysis of your impact data we are here for you.


    We use our Lean Social Impact Approach to make impact measurement and management as easy as possible, alongside our online tools and systems that automate data collection, analysis and provide dashboard reporting.


    Measurement Framework

    If you’ve got your theory of change and you’re clear about the impact you want to create you need to get on with collecting the data to evidence the difference you are making.


    If you’re like most people you will know what you want to measure, but still not be clear on how.  If you are struggling with developing an effective framework to collect and analyse your data, this service is for you! 


    With our Measurement Framework support you will gain access to all of our knowledge and expertise to create systems proven to lead to successful data collection for your organisation so you can accurately measure your impact. 


    Data Collection Support

    Our approach is to make your data collection process as simple and easy to implement.  To do this we’ll focus on measuring your key impacts and designing ways of capturing the data that work for your organisation.  


    Our online tools and systems support you to automate your data collection and analysis processes, to save you time and resources.


    We have experience in both qualitative and quantitative data collection including:


    • Survey design and distribution
    • Telephone interviews/surveys
    • Interviews (structured and semi-structured)
    • Focus Groups
    • Visits/Observations
    • Gamification methods
    • Scribing and other visual methods of data collection

    Pricing for the measurement framework and data collection service starts from £4,000 +VAT.


    Analysis of Data

    Whether it’s your existing data or data that we’ve collected, we will complete the analysis and provide you with insights, facts and figures to share what the data is telling us.


    We also provide statistical analysis of datasets.

  • Process Evaluations

    We’re often asked to conduct Process Evaluations at the same time as Impact Evaluations.


    A process evaluation focuses on efficiency, effectiveness and quality of delivery, and we’ll collect data on these aspects at the same time as we collect the impact data.


    The benefits of a process evaluation are that you can learn about what’s working operationally and strategically, and identify learnings and areas for improvements in future work.


    See related testimonials, case studies and example reports.

  • Impact Reports

    Struggling to figure out how best to share your impact data? Or need help to create your impact report? Our impact reporting service can help you.


    We’ll work with you to develop your key messages and then develop materials that communicate your impact best with those audiences.


    Examples of what we can create for you include:

    • Formal reports
    • Summary fully designed reports
    • SROI reports
    • Infographics
    • Case Studies
    • Videos
    • Charts and Interactive Images
    • Visual/photo or graffiti wall displays

    Prices for impact materials starts from £1,250 +VAT and for impact reports starts from £3,000 +VAT


    Need the full service (measurement framework development, data collection, analysis and report)? Prices start from £7,500 +VAT


    See related testimonials, case studies and example reports.

  • Social Return on Investment (SROI)

    Being able to evidence value for money is crucial, particularly if you’re delivering public sector contracts or services.


    Our services include simple cost benefit ratios, economic impact measures, value for money calculations and Social Return on Investment calculations and reports.


    Our expertise is in:

    • SROI valuation of the social, economic and environmental impacts that you deliver
    • Calculation of potential savings to health services and statutory agencies from your preventative programmes/services
    • Predictive SROI calculations to establish the likely social value you will generate from future contracts/funding

    See related testimonials, case studies and example reports.

Case Studies & Testimonials

Take a look at our libraries!


Our featured case studies and testimonials are available from our central libraries and are broken down into relevant categories.

CASE STUDIES TESTIMONIALS

share this page

Share by: