Testimonial: Telford & Wrekin Council

Testimonial - Steve, Telford & Wrekin CouncilWe regularly canvass the views of our clients regarding the services that they receive, including client support and after-care.

We strive to provide a first class service providing a tailored and bespoke approach for our clients.

Here is the testimonial from Telford & Wrekin Council.
Published: June 2021

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What was said ..

I would highly recommend Heidi for any training especially around Social Value and Social Impact Assessment. I had seen Heidi do a presentation at a Social Enterprise event in Shrewsbury about a year ago and she delivered this very professionally and expertly, so when the opportunity arose to run a Social Enterprise information and networking event in Telford Heidi was my first point of call about doing a presentation on Social Impact.

This event was for a wide range of people with mixed knowledge and skills. Heidi did not only deliver a great information session pitched perfectly at the right level for all those who participated but she also as the event was running late, she managed her session expertly within this. After this session there followed a group question and answer session which Heidi led on.

This gave everyone the opportunity to ask questions and find out more about Social Impact, and once again, Heidi did an excellent job chairing this.

Even though I felt Heidi had done an excellent presentation and focus group session, it was not until after it really sunk in how brilliant Heidi was. After reading through all the evaluations, Heidi’s presentation and chairing the focus group got easily 10/10 for information given, how it was given in a precise but easy to understandable way, but also how everyone grasped the fundamentals of Social Impact and felt they were in a good environment to talk and find out more about it.

I am looking forward to getting Heidi back to run a workshop to develop these skills and knowledge further for people looking to set up or are running Social Enterprises and Community Business in Telford and Wrekin.

Steve Poole, Telford & Wrekin Council
www.telford.gov.uk