OK, so you’ve probably craved a KFC. And you know DFS do sofas. You’re fully on board with the SDGs. …and yet, you totally forego impact KPIs? The amount of social enterprises that don’t have impact KPIs is shocking.
Ok, so you’ve decided to be a world-class social entrepreneur and completed the Impact Measurement and Management process. (Seriously, well done you).
Identifying the need for change comes during the impact measurement and management (IMM) process; it’s where you measure your impact and then continually improve it through careful management.
Before launching Bubble Chamber, Craig worked in a bank, studied for an MBA, became interested in international development and worked in Africa, helped charities strategic planning and spent 5 years at Social Enterprise UK.