Stage 3 of the Lean Social Impact Method: The Treasure Of The Measure

The Treasure Of The MeasureOK, so last time I got a bit carried away.  I mean, I shared a lot with you.

And today, well, I’m gonna do the same, because I’m in the social enterprise game, and that means I have a vested interest in helping our people and our planet, and sharing my knowledge to help others is a step closer to achieving that.

Soft talk out the way, let’s get cracking with stage 3 of the Lean Social Impact Method.

If you’re new to this blog series, then check out these two:

  1. Why do they have to make it sooo complicated!?
  2. Stage 2 of the Lean Social Impact Method: I really should be charging for this

Today we’re talking about the all-important measuring process.

Stage 3: Measure

Admittedly, this phase, the ‘actually measuring and collecting data’ phase is the one that gets forgotten, but fortunately for you, we’re at stage 3, so my hope is you’re still keen for the lean!

OK, so there are 3 steps: check, collect and collate your data.

First off – remember this approach looks at the minimum viable amount of data collection that enables you to test if you are achieving your ultimate goal or not.

So, it’s best to check the sample size you need to have enough valid data.  You can do this on Survey Monkey’s Sample Size Calculator.

Generally, the smaller your group the more people you need to consult to make sure the data is valid; this will give you a target in terms of the number of responses you’ll need.

Then start the collection phase.

This is where you’ll need to be organised to make sure the collection actually happens.

(Don’t make me bring out my whip)

Do you know who will be responsible for collecting which bits of data, and from which stakeholders?

You should have a maximum of four outcomes you are measuring (two for each stakeholder group, plus a question asking about other outcomes, and then a few bits of data on the person’s characteristics).

You’d be wise not to forget to check in after a couple of weeks to see if the data is being collected, and to check if you need to change how you ask the questions or how you collect the data as it’s not working currently.

Finally, make sure you collate the data.  The easiest way to do this is in a simple spreadsheet, where you record the responses, so you can look at the data for your whole stakeholder group.

And that’s stage 3 locked and loaded!

Look out for the final stages coming up!

Oh, and if you want to talk about how the Lean Social Impact Method could help you in your organisation, let’s have a no-strings chat.

You can either email me: heidi@heidilfisher.com, call me on 020 8798 0515, or click here.

In the meantime, if you feel you’re getting good value from these blogs, then do drop me a comment, good or bad – I value all feedback.